Shipping & Payment Policies
I accept all major credit cards through Stripe.
If you'd like to pay via an alternative payment method (such as paypal), please contact me at Jane@JaneDolanArt.com.
All prints & cards are shipped priority mail with the US Postal Service. Each package comes with a tracking number so you can easily track your shipment.
Prints & cards are shipped between two pieces of sturdy cardboard, and inside a cellophane sleeve to help prevent warping and water damage while in transit. Shipping prints & cards within the United States is a flat $5 rate. (So fill up your cart!)
I package and ship all orders as they come in, usually within 3-5 days.
Original paintings are carefully wrapped to prevent damage in transit, and insured & shipped priority mail with the US Postal Service.
If you're buying an original piece of art, please contact me with your location for a shipping quote.
If you're an international customer, please contact me with your location for a shipping quote.
If you're interested in sending something as a gift directly to the recipient, please be sure to double check their address. If you'd like something gift wrapped, please contact me.
Please be sure to double check your shipping address before you place your order! I cannot be responsible for items shipped to an incorrect address. If these items are returned to sender, the buyer is responsible for re-shipping. (Unless of course, we shipped it to the incorrect address.)
My aim is for you to be thrilled with your purchase, if for whatever reason you're dissatisfied - please contact me to arrange an exchange. To contact me, drop me a line at Jane@JaneDolanArt.com.
If you are dissatisfied with any item, please contact me within 30 days of the original purchase with the reason for your dissatisfaction.
A tracking number is provided with every order to protect against loss.
If you have any questions, or would like me to clarify anything, please don't hesitate to get in touch. My email is Jane@JaneDolanArt.com.
If you're interested in commissioning a piece of original artwork, please contact me to see if we're a good fit for each other.
I work to ensure the color accuracy of all my photos, please note however that colors on every monitor differ slightly.
All prints are signed and numbered on the back.
All originals are signed and dated.
Both formats come with certificates of authenticity.
All artwork, reproductions and originals are © Jane Catherine Dolan. The purchase of an original, or a print, or a card, does not transfer copyright. You may not reproduce my work for personal or commercial use for any reason.